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Customer Focus

Since 1962, TRU-FLEX has been focused on meeting the unique exhaust and industrial requirements of companies around the world. Because we are focused on understanding and satisfying the needs of our customers, TRU-FLEX is the world leader in forming and fabricating with stainless steel sheets and tubes across a variety of applications.

With this reputation comes responsibility. Customers depend on TRU-FLEX to deliver the exacting, mission-critical performance your application requires. This is why we offer engineering and technical support to our customers throughout the life cycle of their products and projects—from initial component design and specifications, to manufacturing and assembly, through product redesigns and performance audits.


TRU-FLEX products can be found on the world’s leading on- and off-highway commercial vehicles and equipment. Our OEM customers prize quality, which is why it is the cornerstone of every TRU-FLEX product. As part of our commitment to our customers we maintain a rigorous quality system which includes the following certifications: IATF 16949

Quality Certifications by Location
IATF 16949-2016 Certification ISO 9000:2008 Certification ISO 14001:2004 Certification
West Lebanon Plant Yes Yes Yes
Attica Plant Yes Yes
Whitestown Distribution Center
Poland Plant Yes Yes Yes
Edinburgh Plant Yes Yes
Columbus Plant Yes Yes
Madison Plant Yes

Superior Design and Engineering

TRU-FLEX attracts customers from around the world. The reason? The superior design and engineering of our stainless steel formed and fabricated products and willingness to provide customer-specific solutions.

We have excellent engineers, with a deep experience in the industries that we serve. We design and manufacture stainless steel products to meet the performance requirements of our customers’ applications. Unlike some of our competitors, we are not afraid of custom applications. In fact, TRU-FLEX excels at providing customized solutions to many system problems in low or high volume. Customers are encouraged to engage our engineering and design team early in the process so that we can deliver the added value for which our company is known.


The highest compliment TRU-FLEX can receive is customer and industry recognition. We credit the entire TRU-FLEX team for these accomplishments:

PACCAR "On-Time Shipment Performance Excellence Recognition" -- 2018
Opole, Poland "Organizer of Safe Work" -- 2018
PACCAR "10PPM Quality Achievement Award" -- 2017 / 2016 / 2015 / 2014
Cummins "Category Partner Award" -- 2016
Cardington Yutaka Technologies "Outstanding Quality Performance" -- 2016
Cardington Yutaka Technologies "Outstanding Delivery Performance" -- 2016
Volvo "Cost Excellence Award" -- 2014
PACCAR "50 PPM Quality Achievement Award" -- 2013 / 2012
Donaldson "Strategic Supplier Award" -- 2010 / 2008
SAE "Top Product of the Year Award" -- 2008

Our Customers Speak Out

TRU-FLEX has been in business for more than six decades. There’s a reason for it: we’re focused on our customers and their complete satisfaction. But don’t take it from us. Here is what our customers have to say about TRU-FLEX, our products, our technical support, and our service.

I thank you very much. Our shortage wasn’t reported until late so we didn’t think we could get anything done, with your help we were able to complete our required truck builds for the week.

Larry Denison, Senior Materials Planner
Peterbilt Motors Company

I am extremely thankful for all the hard work put in by each of you to make this happen. You all have gone above and beyond to allow us to meet the needs of our customer, THANK YOU! We are now set to build and ship engines a week earlier than expected.

Major OEM

Thank you very much for your great customer service. You went way beyond what is expected.

Larry Denison, Senior Materials Planner
Peterbilt Motors Company

That really was above and beyond.

Jennifer Martin, Materials Buyer
Peterbilt Motors Company

TRU-FLEX Corporate
6640 Intech Blvd Suite 200
Indianapolis, IN 46278


Exhaust Bellows
2391 S IN-263
West Lebanon, IN 47991


Aftermarket Exhaust Solutions
3811 Perry Blvd
Whitestown, IN 46075


Stamping and Assembly
955 S Walnut St
Edinburgh, IN 46124


Specialty Products
1410 Jackson St
Columbus, IN 47201


TRU-FLEX (Europe)
ul. Amerykańska 1
47-143 Zimna Wódka

+48 77 443 8980

Interlock Flex Hose
1111 E. Main St.
Attica, IN 47918